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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All NEDRAKAM products

The group "New Technologies" offers for review the products of the plant NEDRAKAM: automotive laboratories, samplers, scrapers, well dewaxing installations, winches, preventers, wires, wellhead catchers, lubricator wellhead platforms, logging control systems, pump control stations, traps
  • Automotive laboratories NEDRAKAM
    Automotive laboratories
    series ALGIS, AIS, etc.
  • Samplers NEDRAKAM
    Samplers
    RUNWAY-300, FGM-4, PG-1000, etc.
  • Dewaxing units NEDRAKAM
    Dewaxing units
    MDS, UDS, etc.
  • Collet traps NEDRAKAM
    Collet traps
    collet et al .
  • Pump control stations NEDRAKAM
    Pump control stations
    SHUS-01 and others.
  • Logging control systems NEDRAKAM
    Logging control systems
    CCM , etc .
  • Scrapers NEDRAKAM
    Scrapers
    SF73, SR, SP 73, etc.
  • Estuarine sites NEDRAKAM
    Estuarine sites
    LOUP et al .
  • Logging winches NEDRAKAM
    Logging winches
    LKI GIS et al .
  • Estuarine catchers NEDRAKAM
    Estuarine catchers
    LS65-35, etc.
  • Preventers NEDRAKAM
    Preventers
    PPR65x35, PPR70MPa, etc.
  • Scraper wires NEDRAKAM
    Scraper wires
    cable cars , etc .

NEW TECHNOLOGIES GROUP

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